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How to change the email address linked to your Naviextras account

You can change the email address associated with your Naviextras account through the Naviextras website or the Naviextras Toolbox without creating a new account. Your purchased map updates, subscriptions, and account history will remain unchanged.

Option 1: Change your email address on the Naviextras website

  1. Visit www.naviextras.com.
  2. Log in to your Naviextras account.
  3. Click User profile at the top of the page.
  4. Under E-mail, enter your new email address.
  5. Click Update Profile to save your changes.

Option 2: Change your email address in the Naviextras Toolbox

  1. Connect your navigation system or SD card to your computer.
  2. Open the Naviextras Toolbox and log in to your account.
  3. Go to Settings > My Account > User data.
  4. Select Change email.
  5. Enter your new email address.
  6. Click NEXT to continue.
  7. Follow any additional on-screen instructions to complete the change.

After changing your email address

If you receive a verification email at your new address, follow the instructions in the email to confirm the change.

The next time you log in to the Naviextras website or the Toolbox, use your new email address.

Your existing purchases, subscriptions, and account history will remain linked to your account.

Need help?

If you cannot change your email address or encounter an error, click the Contact us button at the top of the page for further assistance.