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How to install a map update

Once your device is successfully connected to the Naviextras Toolbox, you can install available map updates by following the steps below.

1. Create a backup (if supported)

Backup availability depends on:

  • the Toolbox version you are using
  • the device model connected

Not all Toolbox versions or devices support backup creation.
However, if the Toolbox offers the backup option, or if the software asks you to create one, we strongly recommend completing this step.

Creating a backup helps protect your factory data and ensures that you can restore your device if anything goes wrong during the update.

 

2. Check for available updates

After the device is connected:

  • The Toolbox will automatically display New content available if free, paid or software updates exist.
  • You can review the list of updates before installing.

This includes:

  • free map updates
  • paid map updates
  • software updates
  • additional content compatible with your device

 

3. Install the update

  1. Select the update(s) you want to install.
  2. Choose Install.
  3. The Toolbox will start downloading and installing the content.

Important

Do not remove the device, close the Toolbox or shut down your computer during installation.
Wait until the process is fully completed.

 

4. Safely eject your device

After the installation has finished:

  1. Safely eject the device from your computer.
  2. Disconnect the cable or remove the SD card or USB drive.

This ensures that all data is written correctly and prevents file corruption.

 

5. Verify the update

Once your device is disconnected and restarted, check:

  • whether the updated maps appear on your device
  • whether the new content is available for navigation

If everything is correct, your update is complete.

 

6. Need a guide for your Toolbox version?

For a complete overview of all available features, please visit the correct guide for your version:

For other Toolbox versions:
Please visit your device's update site and look for the guide related to your exact device model.
If you are not sure which guide applies to your device, please contact us and we will help you find the correct instructions.

 

7. If you experience issues

If you encounter any problem during the update (for example, failed installation, connection issues or update interruptions), please check the following:

  • Restore from your backup (if available)
  • Check your antivirus and firewall settings
  • Verify that your USB cable or card reader is functioning correctly

If the issue continues, please send us:

  • a screenshot of the error 
  • a detailed description of the steps you followed
  • any error messages 

This information will help us investigate and assist you efficiently.